This article is not about hacking or cracking people’s Windows Live Messenger or Hotmail password. It’s a very useful way to gain your customer’s trust when helping them setup Outlook Express. Let me explain a scenario to help you understand better. My customer Outlook Express crashed. After fixing and restoring Outlook Express, it can now run but all his old emails and his email configuration is lost. To set up Outlook Express to receive his Hotmail emails, I’ll need to enter his Hotmail email address and his password. After complete setting up his Outlook Express, it’ll automatically tries to download folders from Hotmail.

In a few seconds, I get another prompt asking to re-enter user name and password for Hotmail server. My customer re-enters his user name and password, but the same thing happened again. I click cancel and got an error message saying “Access to the account was denied. Verify that your username and password are correct. Bad Password“.

I am 100% sure that my customer doesn’t remember his Hotmail password. After trying a few different password, still couldn’t log in. I also couldn’t help him reset his Hotmail password because he couldn’t remember his secret answer to his secret question. Later, I noticed something and figured a solution to recover his Hotmail password.
I noticed that he has Windows Live Messenger and when I run it, it has his Hotmail address and password saved! Both the “Remember me” and “Remember my password” is checked. There are many MSN password retrieval software but I like this Windows Live Messenger Password Recovery the most because it doesn’t reveal ALL of the saved password. If I am the customer, I wouldn’t feel good that the technician that came to fix my computer saw all the username and passwords that saved on my computer. It feels like me typing my password and someone is looking at me doing it.
This Windows Live Messenger Password Recover will only reveal the password when you type the correct email address that’s saved on that computer. If you leave the filter blank, it won’t return any email or password combination.

What I did was, run Windows Live Messenger Password Recover program from my USB flash drive, ask my customer to type his Hotmail address at the filter, and click on the Check button without me looking. If he gets it right, he’ll get a notification saying “Password found. Remember not to misuse the program.”

My customer was so happy and thankful because not only he can receive his Hotmail from his Outlook Express, he was able to remember his Hotmail password without feeling that I know his password too. I believe that it’s important to let your customer trust you.